Return & Refund Policy

Last updated: October 14, 2026

You can request a return within 7 days of delivery.

What can be returned

• Items must be unused, unopened where sealed, and in original packaging.
• For hygiene reasons, opened cosmetics, hair dye, wigs that have been worn, cut or colored, and intimate apparel can't be returned unless they arrived damaged or defective.
• If your item arrives damaged, defective or wrong, email us a photo within 7 days of delivery and we'll replace it or refund you, including shipping.

How to start a return

Contact us first: email khatib@nextbestmovellc.com or call (888) 452-4112 with your order details and the reason for the return. We'll reply with return instructions. Please don't send anything back before hearing from us.

Return shipping

You pay return shipping unless we sent the wrong item or it arrived damaged or defective. Original shipping charges aren't refundable for returns that aren't our error.

Refunds

Once we receive and check your return, approved refunds go back to your original payment method within 5 business days. Your bank may take a few more days to show it.

Cancellations

You can cancel for a full refund any time before your order ships.